Guidance for using the ShankaraSetu app of Kanchi Kamakoti Peetham

Welcome to Shankara Setu, the official community app of Kanchi Kamakoti Peetham. This guide explains how to move around the app, use each feature, take part respectfully, and manage your account. If you need more help, our support details are at the foot of the page.

Who We Are

The App is provided, operated, and developed by LegalCraft Solutions Private Limited ( "we" , "us", "our"), a company incorporated in India with its registered office at Level 3, Nirvanaz, Road No 36, Jeep Showroom Building, Near Jubilee Hills Checkpost, Jubilee Hills, Hyderabad 500 033. The App is built on the Converse platform and serves the community of Kanchi Kamakoti Peetham. We are the party responsible for your personal data under applicable Indian law.

1. Getting Started

Creating an account and signing in

On the welcome screen you can Sign Up for a new account or Sign In to an existing one, using either:

• Email and password — enter your email and a password.
• Phone number — enter your mobile number to continue.

You can change the app language from the selector at the top of the sign-in screen. By continuing, you agree to the Terms of Service and Privacy Policy, which are linked on that screen. If you forget your password, use Forgot Password? to reset it.

2. Forum & Posts

The Forum tab is your main feed. It shows the latest posts from the Peetham community. You can filter the feed using Show All , All From Admin , or Groups , and search for a post using the search bar.

Interacting with a post

• Like — tap the like icon to appreciate a post.
• Comment — open a post to read and add comments.
• Translate — use the translate icon to read a post in your language.
• Bookmark — save a post to return to it later.

3. Posts, Polls & Events

Tap the + button on the Forum to open the Actions sheet, where you can create content and invite others.

Create a Post

1. Choose Posts , then select where to share it (for example, Community ).
2. Write a description, and if you wish, add media from the Select Media row — a photo, camera capture, audio recording, document, or link .
3. Tap Create to share.

Create a Poll

Choose Poll , enter your question and up to four options, then tap Done . Members can then vote and see the results.

Create an Event

Choose Event , add a title, description, start and end date and time, and optional media, then tap Create .

Invite others

From the Actions sheet you can also Invite Member — By Email or by Share Link — and create a Message , Circle , or Group , or Join Group .

4. Messages

The Message tab holds your private and group conversations. You can filter them by Show All , Friends , or Members .

1. Open a conversation, or tap + to start a new one and choose who to message.
2. Type your message and send.
3. To share an image, document, or voice message , use the attach ( + ) option — the app will ask to use your camera, microphone, photos, or files the first time, depending on what you attach.

5. Dashboard: The Community Hub

The Dashboard tab is the heart of the app. From here you can open every community section, grouped into:

• Community — the About page, and the Objectives and Guidelines of the platform.
• About — Information , Srimatham & Branches , and Activities in Kanchipuram .
• People — Members and Volunteers .
• Groups — Groups and User Groups .
• Events Calendar — Events , the Events Calendar , and Important Dates .
• Resources — Books , News Letters , Audio Files , Kamakoti TV , Links , Stotrams , Bookmarks , and Gallery .

Please read the Guidelines at least once — they set out how to take part respectfully in this sacred space.

6. Members, Groups & Circles

Members

Open Members from the Dashboard to browse the community directory. Use Advanced Search to find someone, open a member's profile, and from there connect or send a message . You can also Invite Member to the community.

Groups & User Groups

Groups are organised into categories — for example, Schools & Education Centres or the Bhagavadgita Community. You can browse by Categories or by Groups , join a group, or create one with Add a Group .

Circles

Circles are your own private groups for communicating with chosen members. Create one with Add a Circle .

7. Events & Important Dates

Open Events from the Dashboard to see upcoming events with their dates, times, and details, and switch to the Events Calendar for a calendar view. Important Dates lists key days such as pujas and festivals.

Where offered, you can add an event to your device calendar; the app will ask permission to access your calendar and let you choose which one to use. Adding an event only writes that single event, and you can remove it later.

8. Resources & Gallery

The Resources area of the Dashboard is a library of spiritual material:

• Books , Stotrams , and News Letters to read.
• Audio Files , Kamakoti TV , and YouTube Links to listen and watch.
• Links and Documents for reference material.
• Gallery for photographs from events and occasions.

You can bookmark items to find them again quickly under Bookmarks .

9. Your Personal Dashboard

Your Personal Dashboard brings together your own activity and profile:

• My Profile and My Activity — your details and the posts you have shared.
• Social — your Friends , Following , Followers , and your Profile views and Profile likes .
• Memberships — the Circles , Groups , Polls , and Events you belong to.
• Resources — your saved Links , Documents , Bookmarks , and Gallery items.

Open My Profile and tap Edit to update your name and details.

10. Notifications

The Notifications tab keeps you informed about activity across the community, such as new-user account activations, complaints and their reviews, post moderation updates, profile likes, profile views, and community announcements.

There are two types of notifications in Shankara Setu:

• In-app notifications — Updates and alerts displayed directly within the Notifications tab while you are using the app.
• Push notifications — Alerts delivered to your device lock screen or status bar when you are not using the app. You can turn push notifications on or off at any time under Settings › Notifications in the app or directly from your device settings.

11. App Permissions — What We Ask For and Why

The app only asks for a permission when a feature needs it, and only after you allow it. You can change any of these later in your device settings; some features may not work without the related permission.

Permission	Used for
Camera	Taking a photo for a post or message.
Microphone	Recording a voice message or audio for a post or message.
Photos & media	Choosing existing photos or videos to share, and saving media you download.
Files & documents	Attaching a document to a post or message.
Calendar	Adding an event from the app to your device calendar.
Notifications	Sending you the alerts and reminders described above.

For the full explanation of what information the app collects and how it is used, please see our Privacy Policy.

12. Safety & Community Standards

Shankara Setu is a community associated with a revered religious and cultural institution, and respectful conduct is expected of everyone. We have a zero-tolerance approach to objectionable content and abusive behaviour , as set out in the Guidelines .

Reporting and complaints

1. Open the post, message, or profile you are concerned about and choose the Report option, or raise a complaint under Settings › Complaints .
2. Describe the problem. Complaints are reviewed by Community Admin or Moderators.
3. Our team acts on objectionable content, which may include removing it and restricting the account responsible.

Blocking a member

You can block a member from their profile or a conversation. You can review and manage blocked members under Settings › Blocked Users . Once blocked, they can no longer contact you in the app.

Serious concerns

If you believe content is unlawful or someone is at risk, please also contact the appropriate authorities. You can reach our Grievance Officer using the details below.

13. Your Account & Settings

The Settings tab gathers your preferences and account controls:

• Preferences — Notifications , Theme (light or dark), and Language .
• Privacy & safety — Blocked Users .
• Support & about — Feedback , Complaints , Rate & Review Refer App and Help and Support .
• Account — Change Password and Delete Account .

Updating your profile

Open My Profile from your Personal Dashboard and tap Edit .

Deleting your account

You can delete your account and associated data from within the app at Settings › Account › Delete account . If you cannot access the app, email converse.app.su@gmail.com to request deletion. We action verified requests as required by law.

14. Troubleshooting & FAQ

I forgot my password

On the sign-in screen, tap Forgot Password? and follow the steps to reset it. If you signed up with your phone number, sign in with that number instead.

I'm not receiving notifications

Open your device settings, find Shankara Setu, and make sure notifications are allowed. Also check they are enabled under Settings › Notifications in the app, and that your device is not in a silent or focus mode that hides alerts.

I can't add a photo, video, or document

This usually means a permission is turned off. In your device settings, open Shankara Setu and allow access to your camera, photos, or files as needed, then try again.

An event won't save to my calendar

Make sure you have allowed calendar access for Shankara Setu in your device settings, and that you selected a calendar you can write to when adding the event.

How do I change the app language or theme?

Open the Settings tab and use Language to change the language, or Theme to switch between light and dark. You can also change the language from the selector on the sign-in screen.

15. Contact & Support

We're here to help. For any question about the app, your account, or your data, please reach out.

General & Account Support

Email: support@legalcraft.com

Help with features, sign-in, and account questions.

Account Deletion Requests

Email: converse.app.su@gmail.com

Or use Settings › Account › Delete account in the app.

Grievance Officer

Surya Madiraju

converse.app.su@gmail.com

Complaints acknowledged within 24 hours and resolved within 10 days.

Operator

LegalCraft Solutions Private Limited

Level 3, Nirvanaz, Road No 36, Jeep Showroom Building, Near Jubilee Hills Checkpost, Jubilee Hills, Hyderabad 500 033